Avago-technologies 3ware SAS 9750-16i4e Manuel d'utilisateur

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Page 1 - User Guide

3ware® SATA+SASRAID Controller Card Software User GuideSupports the 9750 RAID Controller Card Family Models 9750-4i, 9750-8i, 9750-4i4e, 9750-8e, 9750

Page 2 - Trademark Acknowledgments

x 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ConventionsThe following conventions are used throughout this guide:• 3BM refer

Page 3 - Table of Contents

Chapter 7. Configuring Units88 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 47. Create Disk Array Advanced Options scr

Page 4

Configuring a New Unitwww.lsi.com/channel/products 8913 When you are finished making configuration changes, press F8 to save the changes and exit 3BM

Page 5

Chapter 7. Configuring Units90 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.22 Press the Page Up key to move the unit up the li

Page 6

Configuring a New Unitwww.lsi.com/channel/products 915 Follow the steps that appear on-screen to create a volume and to assign a drive letter.The vol

Page 7

Chapter 7. Configuring Units92 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2If the partition is over 2 TB, use parted to also

Page 8 - About this User Guide

Configuring a New Unitwww.lsi.com/channel/products 931 In the Mac OS message, click Initialize. Figure 49. Disk Insertion Message from the Mac OS2 W

Page 9

Chapter 7. Configuring Units94 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23 In the Disk Utility Window, select the Partition

Page 10 - Screenshots

Configuring a New Unitwww.lsi.com/channel/products 95Figure 52. Selecting the Number of Volumes in Disk Utility5 On the right, specify a volume name

Page 11 - Contents

Chapter 7. Configuring Units96 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.26 When a message asks you to confirm you want to p

Page 12

Creating a Hot Sparewww.lsi.com/channel/products 97To partition, format, and mount under OpenSolarisAfter you create a RAID unit through 3BM or the 3

Page 13 - SATA+SAS RAID Controller

Using the 3ware HTML Bookshelfwww.lsi.com/channel/products xi3DM2 displays VPorts (for virtual port) on some screens while for earlier controllers the

Page 14

Chapter 7. Configuring Units98 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2In order to replace a failed drive, a hot spare mu

Page 15 - Drive Requirements

Naming a Unitwww.lsi.com/channel/products 99Figure 56. Hot Spare Indicated If a hot spare is already enabled, you can disable it by pressing s again

Page 16 - Other Requirements

Chapter 7. Configuring Units100 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To name or rename a unit through 3BM1 At the main

Page 17 - RAID Concepts

Setting Unit Policieswww.lsi.com/channel/products 101• Override ECC (Continue on Source Error When Rebuilding). Determines whether ECC errors are ign

Page 18 - Available RAID Configurations

Chapter 7. Configuring Units102 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Enabling and Disabling the Unit Write CacheWrite

Page 19

Setting Unit Policieswww.lsi.com/channel/products 103The page refreshes, and a message at the top confirms the change you have made.If your system ha

Page 20 - (480 GB - 120 GB for parity)

Chapter 7. Configuring Units104 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Working with Read Cache SettingsThe Read Cache un

Page 21

Setting Unit Policieswww.lsi.com/channel/products 105When to Use Each Read Cache SettingThe following table provides some recommendations for when to

Page 22

Chapter 7. Configuring Units106 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 60. Read Cache policy on the Controller S

Page 23 - (960 GB - 480 GB for mirror)

Setting Unit Policieswww.lsi.com/channel/products 1075 Press Enter to display the choices, use the arrow keys to select the setting you want (Figure

Page 24

xii 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Note: The 3ware HTML Bookshelf is created as a set of HTML documents that are

Page 25

Chapter 7. Configuring Units108 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To enable or disable the Auto-Verify policy for a

Page 26 - Management

Setting Unit Policieswww.lsi.com/channel/products 109• Under FreeBSD use the fsck command.• Under Linux use the fsck command.• Under Mac OS X, you ca

Page 27 - Troubleshooting Features

Chapter 7. Configuring Units110 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.27 When you are finished making changes, press F8

Page 28 - This feature does not apply

Setting Unit Policieswww.lsi.com/channel/products 1116 Tab to the OK button and press Enter to select it.You return to the main 3BM screen.7 When you

Page 29

Chapter 7. Configuring Units112 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2The Protection and Balanced profiles honor FUA co

Page 30 - Using 3BM

Setting Unit Policieswww.lsi.com/channel/products 113Setting the StorSave Profile through 3BMIn 3BM, the StorSave Profile is set on the Configure Dis

Page 31 - Figure 8. 3ware BIOS Screen

Chapter 7. Configuring Units114 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Rapid RAID Recovery. However, Rapid RAID Recovery

Page 32

Changing An Existing Configuration by Migratingwww.lsi.com/channel/products 1153 Click OK when 3DM2 asks you to confirm your selection.The page refre

Page 33

Chapter 7. Configuring Units116 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2This section includes the following topics about

Page 34

Changing An Existing Configuration by Migratingwww.lsi.com/channel/products 117

Page 35

www.lsi.com/channel/products 11Introducing the LSI 3ware SATA+SAS RAID Controller CardLSI 3ware RAID controllers deliver full-featured, true hardware

Page 36

Chapter 7. Configuring Units118 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2stripe size can be migrated to a four-drive RAID

Page 37

Changing An Existing Configuration by Migratingwww.lsi.com/channel/products 119can only have one drive, and a RAID 1 can only have two drives, if you

Page 38 - (Patrick_2)

Chapter 7. Configuring Units120 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2volume. Then use 3DM2 or CLI to remove the unit.

Page 39 - What Next?

Deleting a Unitwww.lsi.com/channel/products 121Under Windows, use the disk management utility to determine whether the disk is a basic disk or a dyna

Page 40 - 3ware RAID Controller

Chapter 7. Configuring Units122 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To delete a unit through 3DM21 Make sure the oper

Page 41 - Configure a RAID Unit

Deleting a Unitwww.lsi.com/channel/products 1235 In the Unit Maintenance section of the Maintenance page, select the unit you want to remove and clic

Page 42

Chapter 7. Configuring Units124 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Deleting a Unit through 3BMIn 3BM, the command fo

Page 43

Removing a Unitwww.lsi.com/channel/products 125Removing a UnitRemoving a unit through software (also known as 'array roaming') keeps the da

Page 44

Chapter 7. Configuring Units126 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2This step is very important. If a unit is not unm

Page 45

Moving a Unit from One Controller to Anotherwww.lsi.com/channel/products 127Removing a Unit Through 3BM To remov

Page 46 - Introduction

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card2 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Updated 3wa

Page 47

Chapter 7. Configuring Units128 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2 Moving Unit

Page 48

Adding a Drivewww.lsi.com/channel/products 1297 Power up the computer and verify that the upgrade is complete. (The existing units should be availabl

Page 49 - Working in the 3BM Screens

Chapter 7. Configuring Units130 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To add a drive1 Insert the drive into the hot swa

Page 50 - PgUp or PgDn key.)

Removing a Drivewww.lsi.com/channel/products 1312 Locate the drive you want to remove and click the Remove Drive link (Figure 66). Figure 66. Removi

Page 51

Chapter 7. Configuring Units132 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Rescanning the ControllerWhen you make a change b

Page 52 - To do this Use these keys

www.lsi.com/channel/products 1338Maintaining Units3ware RAID controllers include a number of features in the firmware that help maintain the integrit

Page 53 - Options for Entering BIOS

Chapter 8. Maintaining Units134 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2A status column on the controller, unit, and driv

Page 54 - Changing BIOS Settings

Checking Unit and Drive Status through 3DM2www.lsi.com/channel/products 135Viewing a List of DrivesYou can see a list of drives connected to your 3wa

Page 55 - Getting Help While Using 3BM

Chapter 8. Maintaining Units136 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Tip: You can scroll both sections of the Drive In

Page 56 - 3DM2 (3ware Disk Manager 2)

Checking Unit and Drive Status through 3DM2www.lsi.com/channel/products 137Unit StatusesThe following is a list of unit statuses you may see in 3DM2:

Page 57 - Starting 3DM2 and Logging In

System Requirementswww.lsi.com/channel/products 3• Connectivity with up to 127 single-ported drives or 62 dual-ported drives when using cascaded chas

Page 58

Chapter 8. Maintaining Units138 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Migrate-Paused. The unit is in the process of m

Page 59

About Inoperable Unitswww.lsi.com/channel/products 139You can still read and write data from a degraded unit, but the unit will not be fault tolerant

Page 60

Chapter 8. Maintaining Units140 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Choose Monitor >> Enclosure from the main

Page 61

Alarms, Errors, and Other Eventswww.lsi.com/channel/products 141Alarms, Errors, and Other Events3ware provides several levels of detail about alarms,

Page 62

Chapter 8. Maintaining Units142 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2If your 3ware RAID controller is installed in a W

Page 63 - Working with the 3DM2 Screens

Alarms, Errors, and Other Eventswww.lsi.com/channel/products 143To change the alert utility settings1 Double-click on the 3ware icon in the system tr

Page 64 - 3DM2 Menus

Chapter 8. Maintaining Units144 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Downloading an Error LogYou can download an error

Page 65

Background Taskswww.lsi.com/channel/products 145Background TasksBackground tasks are maintenance tasks that help maintain the integrity of your drive

Page 66

Chapter 8. Maintaining Units146 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2About InitializationFor 3ware SATA RAID controlle

Page 67 - Refreshing the Screen

Background Taskswww.lsi.com/channel/products 147When initializing is done after booting to the operating system, the process of initializing takes lo

Page 68 - Description of 3DM2 Pages

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card4 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Enclosure Man

Page 69 - Table 7: List of 3DM2 Pages

Chapter 8. Maintaining Units148 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2initialized. These RAID types are fully redundant

Page 70 - Setting Up 3DM2 Preferences

Background Taskswww.lsi.com/channel/products 149Background Initialization After Power FailureThe 3ware controller detects and handles power failures,

Page 71 - To set or change the password

Chapter 8. Maintaining Units150 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2“Setting Background Task Rate” on page 162.) You

Page 72 - To send a test message

Background Taskswww.lsi.com/channel/products 151recovered data is written to the problem sector. This forces the drive to reallocate the defective se

Page 73 - Notification

Chapter 8. Maintaining Units152 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Using Auto VerificationAuto-Verify is available a

Page 74 - Setting the Listening Port #

Background Taskswww.lsi.com/channel/products 153To verify a unit through 3DM21 In 3DM2, choose Management >> Maintenance.2In the Unit Maintenan

Page 75 - 2In the

Chapter 8. Maintaining Units154 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2 Rebuilding

Page 76

Background Taskswww.lsi.com/channel/products 155A RAID 50 unit can sustain multiple drive failures, as long there is only one failed drive in each RA

Page 77 - Configuring Your Controller

Chapter 8. Maintaining Units156 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.25 If the degraded unit has more than one failed d

Page 78

Background Taskswww.lsi.com/channel/products 157Figure 76. Degraded Disk Array Warning Message2 Press a key to continue.3 If your degraded unit has

Page 79 - About Controller Policies

Understanding RAID Concepts and Levelswww.lsi.com/channel/products 5• Internet Explorer® (current version)• Mozilla Firefox® (current version)• Safar

Page 80

Chapter 8. Maintaining Units158 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 77. Rebuild Option on the Maintain Menu T

Page 81 - Viewing Controller Policies

Background Taskswww.lsi.com/channel/products 159Cancelling a Rebuild and Restarting It with a Different DriveWhen you start a rebuild from 3BM, you c

Page 82

Chapter 8. Maintaining Units160 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2tasks with host I/Os to maximize the speed of bot

Page 83

Background Taskswww.lsi.com/channel/products 161Figure 80. Low Latency Mode with warning when Rate=1

Page 84

Chapter 8. Maintaining Units162 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Setting the Background Task ModeYou set the Backg

Page 85

Scheduling Background Taskswww.lsi.com/channel/products 163Figure 82. Background Task Rate on Controller Settings pageThe furthest left buttons set

Page 86 - Auto-Carving

Chapter 8. Maintaining Units164 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Rebuild/migrate, verify, and self-test tasks are

Page 87

Scheduling Background Taskswww.lsi.com/channel/products 165Viewing Current Task SchedulesYou can see the current schedules for background tasks on th

Page 88

Chapter 8. Maintaining Units166 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2 You can eas

Page 89 - Changing the Phy Link Speed

Scheduling Background Taskswww.lsi.com/channel/products 1672 From the drop-down menu, select Verify Tasks.The Schedule Verify Tasks page appears.3 Se

Page 90

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card6 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2capacity into

Page 91 - Configuring Units

Chapter 8. Maintaining Units168 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23 Scroll to the section of the Scheduling page th

Page 92 - Name of the unit (optional)

Scheduling Background Taskswww.lsi.com/channel/products 169To disable self-testsUnlike scheduling of rebuilds and verifies, scheduling of self-tests

Page 93 - Initialization Method

170 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.29Maintaining Your ControllerThis section contains instructions for how to per

Page 94 - Unit policies

Updating the Firmware and Driverwww.lsi.com/channel/products 171where <hostid> is usually host0, unless other SCSI devices are available, in wh

Page 95 - Creating a Unit through 3DM2

Chapter 9. Maintaining Your Controller172 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• “Updating the 3ware Driver Under SUSE

Page 96

Updating the Firmware and Driverwww.lsi.com/channel/products 1736 Uncompress the file to extract the driver or firmware files to a local directory. (

Page 97 - Creating a Unit through 3BM

Chapter 9. Maintaining Your Controller174 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Updating the Firmware Through 3DM2You c

Page 98

Updating the Firmware and Driverwww.lsi.com/channel/products 1754 To continue, type:y5 If multiple controller cards are installed, select the ID numb

Page 99

Chapter 9. Maintaining Your Controller176 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Viewing Battery InformationThe Battery

Page 100

Testing Battery Capacitywww.lsi.com/channel/products 177the battery before it proceeds with a full discharge cycle. The battery is automatically char

Page 101 - Ordering Units in 3BM

Understanding RAID Concepts and Levelswww.lsi.com/channel/products 7Figure 2. RAID 0 Configuration Example RAID

Page 102

Chapter 9. Maintaining Your Controller178 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 85. BBU Information Screen Whil

Page 103

www.lsi.com/channel/products 17910Enclosure Management3ware enclosure management features let you view the status of chassis and enclosure hardware,

Page 104

Chapter 10. Enclosure Management180 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Viewing a List of EnclosuresIf you have multi

Page 105 - 2 When the Macintosh

Checking Enclosure Component Statuswww.lsi.com/channel/products 181Figure 88. Enclosure Information page (3BM)Checking Enclosure Component StatusIf

Page 106

Chapter 10. Enclosure Management182 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 89. Enclosure Details page

Page 107 - Configuring a New Unit

Checking Enclosure Component Statuswww.lsi.com/channel/products 183Fan StatusThe following is a list of possible fan statuses:•OK. The fan is optimal

Page 108 - Chapter 7. Configuring Units

Chapter 10. Enclosure Management184 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Slot SummaryThe following is a list of possib

Page 109 - Creating a Hot Spare

Working with Enclosure Alarmswww.lsi.com/channel/products 185Working with Enclosure Alarms Some enclosures provi

Page 110

Chapter 10. Enclosure Management186 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 90. Alarm displays as “Activated” whe

Page 111 - Naming a Unit

Working with Enclosure Alarmswww.lsi.com/channel/products 187Figure 92. Enclosure Details page with enclosure alarm On3 In the Audio Alarm Summary s

Page 112 - Setting Unit Policies

Document DescriptionDocument 45414-01, Rev. A. May 2010.This document will remain the official reference source for all revisions and releases of this

Page 113

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card8 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Parity inform

Page 114

Chapter 10. Enclosure Management188 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 93. Enclosure Information page3 To tu

Page 115

www.lsi.com/channel/products 189113DM2 ReferenceThis section includes details about the fields and features available on the pages you work with thro

Page 116

Chapter 11. 3DM2 Reference190 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Controller Summary pageFigure 94. Controller Summa

Page 117

Controller Details pagewww.lsi.com/channel/products 191Controller Details pageFigure 95. Controller Details Page

Page 118

Chapter 11. 3DM2 Reference192 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Bus Speed. The speed of the bus used on the control

Page 119

Unit Details pagewww.lsi.com/channel/products 193Name. If a name has been given to this unit, it shows here. If it is empty, no name has been assigne

Page 120 - When Rebuilding)

Chapter 11. 3DM2 Reference194 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2in the menu bar continues to display “Unit Informat

Page 121

Drive Information pagewww.lsi.com/channel/products 195numbers are shown in the subunits section. The VPort number is a link to the Drive Information

Page 122

Chapter 11. 3DM2 Reference196 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Capacity. The physical capacity of the drive. (Note

Page 123 - About StorSave Profile Levels

Drive Details windowwww.lsi.com/channel/products 197Drive Details windowFigure 99. Drive Details Page The Drive

Page 124

Understanding RAID Concepts and Levelswww.lsi.com/channel/products 9Figure 5. RAID 6 Configuration Example RAID

Page 125 - Rapid RAID Recovery

Chapter 11. 3DM2 Reference198 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2SAS WWN. The SAS drive’s unique World Wide Number.R

Page 126

Controller Phy Summary pagewww.lsi.com/channel/products 199Controller Phy Summary pageFigure 100. Controller Phy Summary Page

Page 127 - Migrating

Chapter 11. 3DM2 Reference200 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Controller Settings pageFigure 101. Controller Set

Page 128

Controller Settings pagewww.lsi.com/channel/products 201Background Task Rate and ModeTwo Background Task settings allow you to control the balance of

Page 129 - Changing RAID Level

Chapter 11. 3DM2 Reference202 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2includes the Intelligent Read Prefetch (IRP) featur

Page 130 - Expanding Unit Capacity

Controller Settings pagewww.lsi.com/channel/products 203Queuing. (Not applicable for SAS drives) This policy enables or disables Native Command Queui

Page 131 - Configuration

Chapter 11. 3DM2 Reference204 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2automatically select drives to use for rebuilding a

Page 132

Scheduling pagewww.lsi.com/channel/products 205Scheduling pageFigure 102. Scheduling Page The Scheduling page a

Page 133 - Deleting a Unit through 3DM2

Chapter 11. 3DM2 Reference206 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2 Scheduled Reb

Page 134

Scheduling pagewww.lsi.com/channel/products 207Self-test SchedulesUnlike scheduling of rebuilds and verifies, scheduling of self-tests is always foll

Page 135

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card10 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 6. R

Page 136 - Deleting a Unit through 3BM

Chapter 11. 3DM2 Reference208 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Maintenance pageFigure 103. Maintenance Page

Page 137 - Removing a Unit Through 3DM2

Maintenance pagewww.lsi.com/channel/products 209Rescanning is useful in a variety of maintenance tasks. For example, if you physically plug in a driv

Page 138

Chapter 11. 3DM2 Reference210 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Unit InformationUnit Number. The unit number assign

Page 139 - Removing a Unit Through 3BM

Maintenance pagewww.lsi.com/channel/products 211 Maintenance Task Buttons for Existing UnitsBelow the list of un

Page 140 - Controller

Chapter 11. 3DM2 Reference212 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2can select the drive you want to use. If the degrad

Page 141 - Adding a Drive

Maintenance pagewww.lsi.com/channel/products 213Remove Unit. Removes a selected unit and allows you to unplug the drives and move the unit to another

Page 142 - Removing a Drive

Chapter 11. 3DM2 Reference214 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Available Drives (to Create Units)This section list

Page 143

Maintenance pagewww.lsi.com/channel/products 215Figure 105. Configuration Window in 3DM2 For more detailed ins

Page 144 - Rescanning the Controller

Chapter 11. 3DM2 Reference216 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2(purely sequential or purely random), you might wan

Page 145 - Maintaining Units

Alarms pagewww.lsi.com/channel/products 217Alarms pageFigure 107. Alarms Page The Alarms page appears when you

Page 146 - Chapter 8. Maintaining Units

Understanding RAID Concepts and Levelswww.lsi.com/channel/products 11Figure 7. RAID 50 Configuration Example Si

Page 147 - Viewing a List of Drives

Chapter 11. 3DM2 Reference218 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Time. The time shown for alarms is the time the ala

Page 148

Battery Backup pagewww.lsi.com/channel/products 219about once a week to top off the charge level; the process does not change the BBU readiness state

Page 149 - Unit Statuses

Chapter 11. 3DM2 Reference220 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Enclosure Summary pageFigure 109. Enclosure Summar

Page 150 - Drive Statuses

Enclosure Details pagewww.lsi.com/channel/products 221Enclosure Details pageFigure 110. Enclosure Details Page

Page 151 - About Inoperable Units

Chapter 11. 3DM2 Reference222 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Fan Summary• Temp Sensor Summary• Power Supply Su

Page 152

Enclosure Details pagewww.lsi.com/channel/products 223Identify. If supported by the enclosure manufacturer, checking this box will cause an LED to bl

Page 153

Chapter 11. 3DM2 Reference224 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23DM2 Settings pageFigure 111. 3DM2 Settings Page

Page 154 - Monitor >> Alarms

3DM2 Settings pagewww.lsi.com/channel/products 225E-mail NotificationUse the fields in this section to set up and manage notifications of events by e

Page 155

Chapter 11. 3DM2 Reference226 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Confirm New Password. Enter the new password a seco

Page 156 - Downloading an Error Log

www.lsi.com/channel/products 22712TroubleshootingThis troubleshooting section includes the following sections:• Web Resources• Before Contacting Cust

Page 157 - Background Tasks

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card12 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Determining

Page 158 - About Initialization

Chapter 12. Troubleshooting228 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Before Contacting Customer SupportFour screens in

Page 159

Command Loggingwww.lsi.com/channel/products 229Command LoggingAll changes that are made to RAID configurations using 3DM2 or CLI are automatically st

Page 160

Chapter 12. Troubleshooting230 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Available DPM CommandsDrive Performance Monitoring

Page 161 - About Verification

Problems and Solutionswww.lsi.com/channel/products 231commands with FUA (Force Unit Access), flush commands, and a drive sectors's read, write,

Page 162 - What Verification Does

Chapter 12. Troubleshooting232 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2For additional information about the LED indicator

Page 163 - How Errors Are Handled

Problems and Solutionswww.lsi.com/channel/products 233• The BIOS may have changed the order of the boot devices. Check your system BIOS boot sequence

Page 164 - Starting a Verify Manually

Chapter 12. Troubleshooting234 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Problems in 3DM2 and 3BMA 3ware RAID controller do

Page 165

Error and Notification Messageswww.lsi.com/channel/products 235If the drive shows up, then you will know which hardware component was defective.If th

Page 166 - Rebuilding Units

Chapter 12. Troubleshooting236 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2000A Drive error detected000B Rebuild started000C

Page 167

Error and Notification Messageswww.lsi.com/channel/products 2370037 SO-DIMM not compatible0038 SO-DIMM not detected0039 Buffer ECC error corrected003

Page 168 - Rebuilding Units through 3BM

Understanding RAID Concepts and Levelswww.lsi.com/channel/products 13Using Drive Capacity EfficientlyBecause the capacity of each drive is limited to

Page 169

Chapter 12. Troubleshooting238 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20058 Battery capacity is below warning level0059 B

Page 170

Error and Notification Messageswww.lsi.com/channel/products 2398030 Enclosure power normal8031 Enclosure power fail8032 Enclosure power removed8033 E

Page 171 - Different Drive

Chapter 12. Troubleshooting240 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Error and Notification Message Details0001 Control

Page 172

Error and Notification Messageswww.lsi.com/channel/products 241See Also“About Degraded Units” on page 138“Rebuilding Units” on page 1540003 Controlle

Page 173

Chapter 12. Troubleshooting242 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To lower the likelihood of getting this error, sch

Page 174 - Setting Background Task Rate

Error and Notification Messageswww.lsi.com/channel/products 2430007 Initialize completedEvent TypeInformationCauseThe 3ware RAID controller completed

Page 175 - Scheduling Background Tasks

Chapter 12. Troubleshooting244 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20009 Drive timeout detectedEvent TypeErrorCauseA d

Page 176 - Scheduled Task Duration

Error and Notification Messageswww.lsi.com/channel/products 245ActionIf you see this message, the drive repairs may lie outside of the 3ware RAID con

Page 177 - Schedule

Chapter 12. Troubleshooting246 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionAllow the initialization to complete. This w

Page 178

Error and Notification Messageswww.lsi.com/channel/products 247The 3ware RAID controller supports SMART monitoring for SATA and SAS drives, whereby t

Page 179

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card14 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2nearest GB f

Page 180

Chapter 12. Troubleshooting248 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2CauseA drive was connected to the controller while

Page 181 - Tasks column

Error and Notification Messageswww.lsi.com/channel/products 249001F Unit OperationalEvent TypeInformationCauseDrive insertion caused a unit that was

Page 182 - Maintaining Your Controller

Chapter 12. Troubleshooting250 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2list of cables for use with 3ware controllers is a

Page 183

Error and Notification Messageswww.lsi.com/channel/products 251of a drive that is beginning to fail. You may wish to replace the drive, especially if

Page 184

Chapter 12. Troubleshooting252 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionTo troubleshoot the reasons for the failure,

Page 185

Error and Notification Messageswww.lsi.com/channel/products 2530027 DCB checksum error detectedEvent TypeErrorCauseThe drive’s Drive Configuration Bl

Page 186 - 3ware Bootable CD

Chapter 12. Troubleshooting254 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20029 Verify startedEvent TypeInformationCauseThe 3

Page 187

Error and Notification Messageswww.lsi.com/channel/products 255ActionWhen a verify fails, redundant units will automatically resynchronize user data

Page 188 - Testing Battery Capacity

Chapter 12. Troubleshooting256 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2002C Source drive ECC error overwrittenEvent TypeE

Page 189

Error and Notification Messageswww.lsi.com/channel/products 257It is recommended that you execute a file system check when the rebuild completes. Und

Page 190

Monitoring, Maintenance, and Troubleshooting Featureswww.lsi.com/channel/products 153DM2 is the current version of the 3ware Disk Manager. Throughout

Page 191 - Enclosure Management

Chapter 12. Troubleshooting258 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionNone required.This is considered a normal pa

Page 192 - Viewing a List of Enclosures

Error and Notification Messageswww.lsi.com/channel/products 2590032 Spare capacity too smallEvent TypeWarningCauseThere is a valid hot spare but the

Page 193

Chapter 12. Troubleshooting260 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionReview the list of events on the Alarms page

Page 194 - 3BM” on page 180

Error and Notification Messageswww.lsi.com/channel/products 261• A parity inconsistency for a RAID 5 or RAID 50 unit.• A data mismatch for a RAID 1 o

Page 195 - Power Supply Status

Chapter 12. Troubleshooting262 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionInstall a compatible SO-DIMM on the controll

Page 196 - Slot Summary

Error and Notification Messageswww.lsi.com/channel/products 263003B Rebuild pausedEvent TypeInformationCauseThe rebuild operation is paused.Rebuilds

Page 197 - Working with Enclosure Alarms

Chapter 12. Troubleshooting264 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2003D Verify pausedEvent TypeInformationCauseThe ve

Page 198

Error and Notification Messageswww.lsi.com/channel/products 265003F Flash file system error detectedEvent TypeWarningCauseA corrupted flash file syst

Page 199

Chapter 12. Troubleshooting266 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20041 Unit number assignments lostEvent TypeWarning

Page 200

Error and Notification Messageswww.lsi.com/channel/products 267The 3ware RAID controller checks the backup DCB, even when the primary DCB is OK. If a

Page 201 - 3DM2 Reference

Chapter 1. Introducing the LSI 3ware SATA+SAS RAID Controller Card16 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Error Corr

Page 202 - Controller Summary page

Chapter 12. Troubleshooting268 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20046 Battery voltage is highEvent TypeWarningCause

Page 203 - Controller Details page

Error and Notification Messageswww.lsi.com/channel/products 269ActionThe battery pack must be replaced.This may be a fault in the BBU control module.

Page 204 - Unit Information page

Chapter 12. Troubleshooting270 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2004B Battery temperature is highEvent TypeErrorCau

Page 205 - Unit Details page

Error and Notification Messageswww.lsi.com/channel/products 271004D Battery temperature is too highEvent TypeErrorCauseThe battery pack temperature b

Page 206

Chapter 12. Troubleshooting272 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionNone required.See AlsoSee the Install Guide

Page 207 - Drive Information page

Error and Notification Messageswww.lsi.com/channel/products 2730053 Battery capacity test is overdueEvent TypeInformationCauseThere has not been a ba

Page 208

Chapter 12. Troubleshooting274 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20057 Battery charging faultEvent TypeErrorCauseThe

Page 209 - Extra Drive Information

Error and Notification Messageswww.lsi.com/channel/products 2750059 Battery capacity is below error levelEvent TypeErrorCauseThe measured capacity of

Page 210 - SMART Data

Chapter 12. Troubleshooting276 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2005C Battery is weakEvent TypeWarningCauseThe Batt

Page 211 - Controller Phy Summary page

Error and Notification Messageswww.lsi.com/channel/products 2770062 Enclosure removedEvent TypeWarning.CauseApplies to 9750 and 9690SA controllers.An

Page 212 - Controller Settings page

Monitoring, Maintenance, and Troubleshooting Featureswww.lsi.com/channel/products 17includes a typical read-ahead caching method which is used to pro

Page 213 - Unit Policies

Chapter 12. Troubleshooting278 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.20065 Local link downEvent TypeWarning.CauseApplies

Page 214

Error and Notification Messageswww.lsi.com/channel/products 2790080 All RAID keys failed validationEvent TypeError.CauseA RAID key was detected but v

Page 215 - Other Controller Settings

Chapter 12. Troubleshooting280 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.28001 Enclosure fan errorEvent TypeError.CauseAppli

Page 216 - Update Firmware

Error and Notification Messageswww.lsi.com/channel/products 2818003 Enclosure fan addedEvent TypeInformation.CauseApplies to 9750 and 9690SA controll

Page 217 - Scheduling page

Chapter 12. Troubleshooting282 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionThe enclosure normally controls the on/off f

Page 218 - Task Schedules

Error and Notification Messageswww.lsi.com/channel/products 2838022 Enclosure temp highEvent TypeWarning.CauseApplies to 9750 and 9690SA controllers.

Page 219 - Self-test Schedules

Chapter 12. Troubleshooting284 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.28024 Enclosure temp above operatingEvent TypeError

Page 220 - Maintenance page

Error and Notification Messageswww.lsi.com/channel/products 285ActionIf due to a poor connection, the repair will require specialized skills. Contact

Page 221 - Unit Maintenance

Chapter 12. Troubleshooting286 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionCheck the operational status of the temperat

Page 222 - Drive Information

Error and Notification Messageswww.lsi.com/channel/products 2878032 Enclosure power removedEvent TypeWarning.CauseApplies to 9750 and 9690SA controll

Page 223

www.lsi.com/channel/products iiiTable of ContentsAbout this User Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 224

18 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.22First-Time RAID Configuration Using 3BMIf you are installing the operating sy

Page 225

Chapter 12. Troubleshooting288 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionCheck to be sure the power supply is operati

Page 226 - Create Unit

Error and Notification Messageswww.lsi.com/channel/products 2898041 Enclosure voltage overEvent TypeError.CauseApplies to 9750 and 9690SA controllers

Page 227

Chapter 12. Troubleshooting290 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ActionIf applicable, replace the failed power supp

Page 228 - Clear Configuration

Error and Notification Messageswww.lsi.com/channel/products 2918046 Enclosure current unknownEvent TypeWarning.CauseApplies to 9750 and 9690SA contro

Page 229 - Alarms page

Chapter 12. Troubleshooting292 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.28049 Enclosure audio alarm removedEvent TypeWarnin

Page 230 - Battery Backup page

www.lsi.com/channel/products 293AppendicesThe following information is available in the appendices: • Appendix A, “Glossary” on page 294• Appendix B,

Page 231

294 3ware SATA+SAS RAID Controller Card Software User Guide, Ver-AGlossary• 3BM. 3ware BIOS Manager, used on PC machines. The 3ware BIOS (Basic Input

Page 232 - Enclosure Summary page

www.lsi.com/channel/products 295• Cache. See Read Cache and Write Cache.•Carve size. The size over which a unit will be divided into volumes, if auto

Page 233 - Enclosure Details page

Appendix A. Glossary296 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Drive Number. The SCSI number, or channel number, of a

Page 234 - Temp Sensor Summary

www.lsi.com/channel/products 297• Initialize. For 3ware SATA RAID controllers, initialize means to put the redundant data on the drives of redundant

Page 235 - Power Supply Summary

Basic Steps for Creating a Unitwww.lsi.com/channel/products 19Figure 8. 3ware BIOS Screen2 Press Alt-3 or 3 immediately to bring up the 3ware BIOS M

Page 236 - 3DM2 Settings page

Appendix A. Glossary298 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• P-Chip. PCI interface chip that connects the PCI bus to

Page 237 - Password

www.lsi.com/channel/products 299• Redundancy. Duplication of data on another drive or drives, so that it is protected in the event of a drive failure

Page 238 - Server Configuration

Appendix A. Glossary300 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Striping. The process of breaking up files into smaller

Page 239 - Troubleshooting

www.lsi.com/channel/products 301BDriver and Software InstallationThis appendix provides detailed instructions for installing 3ware drivers and softwar

Page 240 - Chapter 12. Troubleshooting

Appendix B. Driver and Software Installation302 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2This section provides details abo

Page 241 - Types of DPM Statistics

Installing 3ware Drivers and Software under FreeBSDwww.lsi.com/channel/products 303Creating a FreeBSD Driver DisketteYou need a diskette drive if you

Page 242 - Available DPM Commands

Appendix B. Driver and Software Installation304 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.25 At the loader prompt.6 Load tws

Page 243 - Enclosure-Related Problems

Installing 3ware Drivers and Software under FreeBSDwww.lsi.com/channel/products 305This section includes these topics:• Updating the Kernel with the

Page 244

Appendix B. Driver and Software Installation306 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2cd ../compile/<config_name>

Page 245

Installing 3ware Drivers and Software under FreeBSDwww.lsi.com/channel/products 307Compiling and Loading the Driver as a Module using kldloadIf you w

Page 246 - Problems in 3DM2 and 3BM

Chapter 2. First-Time RAID Configuration Using 3BM20 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 10. 3ware Controller

Page 247

Appendix B. Driver and Software Installation308 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23 Reboot to FreeBSD.4 Load the ke

Page 248

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 309Uninstalling 3ware Management SoftwareThe following steps describe h

Page 249

Appendix B. Driver and Software Installation310 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Driver Installation Under Linux

Page 250

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 311Obtaining 3ware Linux DriversObtain the 3ware driver for Linux from

Page 251

Appendix B. Driver and Software Installation312 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Driver Installation Under Red Hat

Page 252 - 0002 Degraded unit

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 313To copy the driver to a USB drive1 Insert the 3ware CD into your sys

Page 253 - 0004 Rebuild failed

Appendix B. Driver and Software Installation314 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23 When prompted, select the prope

Page 254 - 0006 Incomplete unit detected

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 315Module Naming Conventions 3w-sas.* refers to the specific kernel dri

Page 255 - 0007 Initialize completed

Appendix B. Driver and Software Installation316 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.24 For 2.6 Kernels, add the follow

Page 256 - 000A Drive error detected

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 317For Redhat Linux on AMD Opteron and Intel EM64T, type: cp /mnt/packa

Page 257 - 000C Initialize started

Basic Steps for Creating a Unitwww.lsi.com/channel/products 213 Make sure that the proper drives are listed.Figure 12. Create Disk Array screenTo na

Page 258 - 000F SMART threshold exceeded

Appendix B. Driver and Software Installation318 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To create a driver install floppy

Page 259 - 001A Drive inserted

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 319Installing the 3ware Kernel Driver Module while Installing SUSE Linu

Page 260 - 001E Unit inoperable

Appendix B. Driver and Software Installation320 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2

Page 261 - 0021 Downgrade UDMA mode

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 3217Type:/sbin/mkinitrd8 If you are using the GRUB boot loader, you are

Page 262 - 0023 Sector repair completed

Appendix B. Driver and Software Installation322 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2For Red Hat or Fedora Core Unipro

Page 263

Installing 3ware Drivers and Software under Linuxwww.lsi.com/channel/products 323Updating the 3ware Driver Under SUSEThe following steps describe how

Page 264 - 0026 Drive ECC error reported

Appendix B. Driver and Software Installation324 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.28 Run mkinitrd.9 If you are using

Page 265 - 0028 DCB version unsupported

Installing 3ware Drivers and Software under Mac OS Xwww.lsi.com/channel/products 3254Type: ./install.sh -i 5 Respond to each screen as the script w

Page 266 - 002A Verify failed

Appendix B. Driver and Software Installation326 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2If you later want to uninstall th

Page 267 - 002B Verify completed

Installing 3ware Drivers and Software under Mac OS Xwww.lsi.com/channel/products 3275 On the License Agreement page, accept the agreement and click N

Page 268 - Tools >> Check Now

Chapter 2. First-Time RAID Configuration Using 3BM22 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To set other policies for th

Page 269

Appendix B. Driver and Software Installation328 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.26 If you want to change where the

Page 270 - 0030 Drive not supported

Installing 3ware Drivers and Software under Mac OS Xwww.lsi.com/channel/products 329When you are ready, click Next to continue. Figure 116. Select C

Page 271 - 0034 Migration failed

Appendix B. Driver and Software Installation330 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.29 When the final installation scr

Page 272 - 0035 Migration completed

Installing 3ware Drivers and Software under OpenSolariswww.lsi.com/channel/products 331Installing 3ware Drivers and Software under OpenSolarisThis se

Page 273 - 0038 SO-DIMM not detected

Appendix B. Driver and Software Installation332 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2packages/drivers/opensolaris/amd6

Page 274

Installing 3ware Drivers and Software under OpenSolariswww.lsi.com/channel/products 333the installer.Download the LSI 3ware complete ISO image fromht

Page 275 - 003C Initialize paused

Appendix B. Driver and Software Installation334 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.25 On the License Agreement page,

Page 276 - 003E Migration paused

Installing 3ware Drivers and Software under OpenSolariswww.lsi.com/channel/products 3357 Select the components you want to install and click Next.Fig

Page 277

Appendix B. Driver and Software Installation336 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.29 When the final installation scr

Page 278

Installing 3ware Drivers and Software under OpenSolariswww.lsi.com/channel/products 3373Type:./setupSolaris_x86.bin -consoleand press Enter.The appli

Page 279 - 0045 Battery voltage is low

Basic Steps for Creating a Unitwww.lsi.com/channel/products 23 1 Open the Advanced Options screen. (From the Cre

Page 280 - 0046 Battery voltage is high

Appendix B. Driver and Software Installation338 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Installing 3ware Drivers and Soft

Page 281

Installing 3ware Drivers and Software under VMwarewww.lsi.com/channel/products 339Installing the Driver when LSI 3ware RAID Controller is used as Pri

Page 282

Appendix B. Driver and Software Installation340 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Installing the Driver when LSI 3w

Page 283

Installing 3ware Drivers and Software under VMwarewww.lsi.com/channel/products 3417 Now enter the following command via the VMware CLI perl vihostupd

Page 284

Appendix B. Driver and Software Installation342 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Installing 3ware RAID Controller

Page 285 - 0055 Battery charging started

Installing 3ware Drivers and Software under Windowswww.lsi.com/channel/products 343rpm -e <package_name>on the package you wish to uninstall.Th

Page 286 - 0057 Battery charging fault

Appendix B. Driver and Software Installation344 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Install the 3ware driver when W

Page 287 - 005B Battery is not present

Installing 3ware Drivers and Software under Windowswww.lsi.com/channel/products 3453 Insert a USB drive into your computer.4 Unzip the driver file to

Page 288 - 005C Battery is weak

Appendix B. Driver and Software Installation346 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2format, and Keyboard or input met

Page 289 - 0064 Local link up

Installing 3ware Drivers and Software under Windowswww.lsi.com/channel/products 347The installer will select the correct driver for your Windows oper

Page 290 - 0065 Local link down

Chapter 2. First-Time RAID Configuration Using 3BM24 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 15. Summary of Volum

Page 291 - 8000 Enclosure fan normal

Appendix B. Driver and Software Installation348 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.24 Click Finish to exit the instal

Page 292 - 8002 Enclosure fan removed

Installing 3ware Drivers and Software under Windowswww.lsi.com/channel/products 349Figure 127. 3ware Device Driver Installation WizardAfter you clic

Page 293 - 8005 Enclosure fan off

Appendix B. Driver and Software Installation350 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Installing Software from a Graphi

Page 294 - 8021 Enclosure temp low

Installing 3ware Drivers and Software under Windowswww.lsi.com/channel/products 3515 On the License Agreement page, accept the agreement and click Ne

Page 295 - 8022 Enclosure temp high

Appendix B. Driver and Software Installation352 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 132. Select Components to

Page 296 - 8026 Enclosure temp added

Installing 3ware Drivers and Software under Windowswww.lsi.com/channel/products 353Figure 133. 3DM2 Email Configuration Screen9 On the summary scree

Page 297 - 8028 Enclosure temp unknown

Appendix B. Driver and Software Installation354 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.210 When the final installation sc

Page 298 - 8031 Enclosure power fail

www.lsi.com/channel/products 355CCompliance and Conformity StatementsThis section is organized into the following topics:• FCC Radio Frequency Interfe

Page 299 - 8034 Enclosure power unknown

Appendix C. Compliance and Conformity Statements356 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Canadian Compliance Statement

Page 300 - 8040 Enclosure voltage normal

www.lsi.com/channel/products 357DWarranty, Technical Support, and ServiceThis section is organized into the following topics:• Limited Warranty• Warra

Page 301 - 8042 Enclosure voltage under

Basic Steps for Creating a Unitwww.lsi.com/channel/products 254Type Y to continue, delete any existing data on the drives, and create the unit.If you

Page 302 - 8045 Enclosure current over

Appendix D. Warranty, Technical Support, and Service358 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2ExclusionsThis warranty d

Page 303

Sales and ordering informationwww.lsi.com/channel/products 359• Product information, compatibility lists, software upgrades, and OS driver downloads,

Page 304

360 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2IndexNumerics2TB support713BMhelp43main screen 37navigation 38screens 37worki

Page 305 - Appendices

www.lsi.com/channel/products 361Enclosure audio alarm activated but mute (8047)291Enclosure audio alarm added (804A) 292Enclosure audio alarm failed

Page 306 - Glossary

362 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2rebuilding a unit 154relationship of task mode and task rate 160scheduling 16

Page 307

www.lsi.com/channel/products 363in 3DM2 83introduction 79current controller (definition) 55customer supportcontacting228, 358DDCB checksum error dete

Page 308

364 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Enclosure power normal (8030) 286Enclosure power off (8037) 288Enclosure powe

Page 309

www.lsi.com/channel/products 365Initializing (unit status) 137Inoperable (unit status) 138inoperable units (about) 139installationdisk management too

Page 310

366 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2phy (definition) 298phy identifier (definition) 298seeing a list of 75viewing

Page 311

www.lsi.com/channel/products 367self-tests scheduleviewing (3DM2)165serial numbershowing190, 191SES (definition) 299Settings page, 3DM2 224single dis

Page 312

Chapter 2. First-Time RAID Configuration Using 3BM26 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Specifying a Hot SpareYou ca

Page 313

368 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2in 3DM2 155removing in 3DM2 125statuses 137Unit Maintenance in 3DM2 209unit n

Page 314

Making Drives Visible to the Operating Systemwww.lsi.com/channel/products 27Making Drives Visible to the Operating SystemBy default, if you leave ind

Page 315 - Prerequisite:

iv 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Viewing Information About Different Controllers . . . . . . . . . . . . . . .

Page 316

28 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23Getting Started with Your 3ware RAID ControllerSetting up your 3ware RAID con

Page 317

www.lsi.com/channel/products 29For drive installation, refer to the instructions that came with your enclosure. If you are installing drives in a com

Page 318

Chapter 3. Getting Started with Your 3ware RAID Controller30 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Set Up Management an

Page 319

www.lsi.com/channel/products 31Configure a RAID UnitIf you would like more information about what RAID level to choose for your situation, review the

Page 320 - ./install.sh -i

Chapter 3. Getting Started with Your 3ware RAID Controller32 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2

Page 321 - ./install.sh -u

www.lsi.com/channel/products 33Write Cache Enabled 3BM, 3DM2, CLIRead Cache Intelligent 3BM, 3DM2, CLIBackground Task Settings(For details, see “Sche

Page 322 - You can also contact

34 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.243ware BIOS Manager (3BM) IntroductionThis chapter describes the basics of usi

Page 323 - Obtaining 3ware Linux Drivers

Starting 3BMwww.lsi.com/channel/products 35Figure 18. 3ware BIOS Screen 3 Press Alt-3 or 3 immediately to bring up the 3ware BIOS Manager (3BM). Nor

Page 324 - Materials required

Chapter 4. 3ware BIOS Manager (3BM) Introduction36 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Highlight the board with which

Page 325

Working in the 3BM Screenswww.lsi.com/channel/products 37To exit without saving changes1 Press Esc. 2 If you have unsaved changes, 3BM asks you wheth

Page 326

www.lsi.com/channel/products vRemoving a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Page 327 - Module Naming Conventions

Chapter 4. 3ware BIOS Manager (3BM) Introduction38 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2you boot your computer. If thi

Page 328

Working in the 3BM Screenswww.lsi.com/channel/products 39In the list of units, expand a selected unit to see any subunits and drives in the unit, or

Page 329

Chapter 4. 3ware BIOS Manager (3BM) Introduction40 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Adjusting BIOS Option Settings

Page 330

Adjusting BIOS Option Settingswww.lsi.com/channel/products 41system. You can set a pause time of up to 10 seconds. The default is 6 seconds.Full Scre

Page 331 - Device” on page 319

Chapter 4. 3ware BIOS Manager (3BM) Introduction42 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Changing BIOS SettingsYou can

Page 332

Getting Help While Using 3BMwww.lsi.com/channel/products 43• “Viewing a List of Drives” on page 135• “Viewing a List of Enclosures” on page 180• “Vie

Page 333 - Fedora Core

44 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.253DM2 (3ware Disk Manager 2) Introduction

Page 334

Browser Requirements for 3DM2www.lsi.com/channel/products 45Browser Requirements for 3DM23DM2 runs in most current web browsers. Tested and supported

Page 335

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction46 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2If you want to check the st

Page 336

Starting 3DM2 and Logging Inwww.lsi.com/channel/products 47Figure 24. Security Certificate Message from Browser(You also can click Yes or Continue,

Page 337 - Mac OS X

vi 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Downloading an Enclosure Diagnostic Log . . . . . . . . . . . . . . . . . .

Page 338

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction48 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2If you are using Mac OS, yo

Page 339

Starting 3DM2 and Logging Inwww.lsi.com/channel/products 49Managing the 3DM2 Daemon under FreeBSD, Linux, Mac OS, OpenSolaris, and VMware3DM2 should

Page 340

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction50 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.23 Start the 3DM2 process ma

Page 341

Working with the 3DM2 Screenswww.lsi.com/channel/products 51Viewing 3DM2 Remotely Using a Web BrowserWhen remote administration is enabled on the 3DM

Page 342

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction52 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 26. 3DM2 Main Scree

Page 343 - OpenSolaris

Working with the 3DM2 Screenswww.lsi.com/channel/products 53• Drive InformationThe Management menu gives you access to the following tasks for managi

Page 344

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction54 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Help lets you access inform

Page 345 - ./setupSolaris_x86.bin

Working with the 3DM2 Screenswww.lsi.com/channel/products 55Viewing Information About Different ControllersIf you have more than one 3ware RAID contr

Page 346 - When you are ready, click

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction56 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Description of 3DM2 PagesTh

Page 347

Working with the 3DM2 Screenswww.lsi.com/channel/products 57Controller Phy Summary pageShows the properties of controller phys for 9750 RAID controll

Page 348 - Command Line

www.lsi.com/channel/products viiDriver and Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331Insta

Page 349 - # modinfo

Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction58 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Setting Up 3DM2 Preferences

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Setting Up 3DM2 Preferenceswww.lsi.com/channel/products 59To set or change the password1 Click 3DM2 Settings on the 3DM2 menu bar.2 On the 3DM2 Setti

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Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction60 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.22In the E-mail Notification

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Setting Up 3DM2 Preferenceswww.lsi.com/channel/products 61Configuring the VMware Firewall to Allow Email NotificationYou can select an option in 3DM2

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Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction62 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Setting the Listening Port

Page 354 - Software for VMware

Setting Up 3DM2 Preferenceswww.lsi.com/channel/products 63Enable or Disable 3DM2 Command Logging1 Click 3DM2 Settings on the 3DM2 menu bar.2In the Se

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Chapter 5. 3DM2 (3ware Disk Manager 2) Introduction64 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Locating the Command Log Fi

Page 356 - Creating

www.lsi.com/channel/products 656Configuring Your ControllerThis chapter describes how to view details about the controller, check its status, and cha

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Chapter 6. Configuring Your Controller66 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To see details about a controller in 3DM

Page 358 - Boots from a Different Device

About Controller Policieswww.lsi.com/channel/products 67To see information about a controller in 3BM (BIOS)1 Power up or reboot your system. 2 While

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viii 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2About this User GuideThis document provides instructions for configuring and

Page 360 - Install Wizard

Chapter 6. Configuring Your Controller68 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Auto-Carving. Determines whether the a

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Viewing Controller Policieswww.lsi.com/channel/products 69selected method. This policy does not apply to drives that are attached to an expander. Thi

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Chapter 6. Configuring Your Controller70 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 32. 3DM2 Controller Settings Pag

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Setting the Auto-Rebuild Policywww.lsi.com/channel/products 71Setting the Auto-Rebuild PolicyThe Auto-Rebuild policy determines how the controller fi

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Chapter 6. Configuring Your Controller72 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2appears as a different disk drive, simpl

Page 365 - to continue

Using Auto-Carving for Multi LUN Supportwww.lsi.com/channel/products 73To use auto-carving 1 Enable the auto-carving feature. You can do so using 3DM

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Chapter 6. Configuring Your Controller74 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Setting the Size of Volumes Created with

Page 367 - Statements

Viewing Information About a Phywww.lsi.com/channel/products 75 To enable o

Page 368 - Canadian Compliance Statement

Chapter 6. Configuring Your Controller76 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 35. Phy Summary PageFor details

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Changing the Phy Link Speedwww.lsi.com/channel/products 77Changing the Phy Link SpeedYou can change the link speed between the controller and an expa

Page 370 - State Law Provisions

How this User Guide is Organizedwww.lsi.com/channel/products ixHow this User Guide is Organized Table 1: Chapters

Page 371 - Feedback on this manual

Chapter 6. Configuring Your Controller78 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2To change the phy link speed in 3BM 1 On

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www.lsi.com/channel/products 797Configuring UnitsThis section includes information and procedures on configuring units attached to your 3ware RAID co

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Chapter 7. Configuring Units80 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2• Type of configuration (RAID Level)• Stripe size,

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Configuring a New Unitwww.lsi.com/channel/products 81 Stripe size, if appropriate for the RAID levelStriping is

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Chapter 7. Configuring Units82 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Unit policiesSeveral unit policies are set when yo

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Configuring a New Unitwww.lsi.com/channel/products 83Creating a Unit through 3DM2In 3DM2, creating a unit starts from the Management >> Mainten

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Chapter 7. Configuring Units84 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 40. Configuring a Unit in 3DM24In the Type

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Configuring a New Unitwww.lsi.com/channel/products 859 Click OK.The new unit appears in the Unit Maintenance list at the top of the page and the oper

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Chapter 7. Configuring Units86 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2Figure 43. Asterisks Next to Selected Drives 2 Af

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Configuring a New Unitwww.lsi.com/channel/products 875Tab to the RAID Configuration field and press Enter to see a list of available configurations f

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